All users agree that all Monthly or Annual fees are non refundable once charged.
On discretion of the Flubit Management and/or Customer Service team only, a Flubit Elite user may be entitled to a full or partial refund in exceptional circumstances for continual Feature failings and/or other circumstances determined by Flubit.
Where Flubit Elite has failed to deliver on a Feature on a continual basis, a Flubit Elite user may make Flubit aware of such failures.
Flubit is not entitled to return and/or pay any additional costs or fees beyond the Monthly or Annual license fee should they determine a refund is an appropriate course of action.
Flubit’s decision is always final on these matters.
Note: Annual users who signed up on or before July 17th 2017 and who feel they are justified to obtain a partial/full refund on their Flubit Elite account may contact Flubit support. Please clearly state your case when doing so.