So Cheap! Too Good To Be True?


Our marketplace has way over a million items and the way we get these on there is mostly automated. Our system can from time to time match the wrong thing to the wrong price. Now before you get excited and go glitch hunting on our site orders placed on these get cancelled. So we have created this article to avoid making another angry Abdul.

Best thing to do - Check with us;

Monday to Friday (0900 - 1700)

Telephone: 020 3137 7341

Live Chat (Click the yellow support button)

Outside Business Hours

Submit a support request here

We understand there is a belief pricing errors have to be honoured but this is not the case. Any independent authority on consumer rights will be able to confirm this. The reason this does not exist enshrined in law is because if such an error happens at a large scale it could potentially mean the end of that company and lead to any number of job losses. Which is good for no one.

We work very hard to ensure our data is good and all our ducks are in a line. We want you to have a smooth shopping experience. If you think you have spotted something that is too good to be true, get in touch.

Have more questions? Submit a request


Article is closed for comments.